Red Button


The University of the Highlands and Islands is committed to enhancing your student experience. Use the Red Button to let us know how we can improve our service, or to tell us what you like about your university!

The Red Button is an informal problem-resolution and feedback mechanism. The formal complaint process is different.

If your expectations have not been met, we would encourage you to speak directly to staff at your academic partner so that we can address your concerns as quickly as possible. If you don’t know who to contact, or would like to tell us something about your experience as a university student, then please complete the form below. You may also submit your enquiry in Gaelic if you wish using this alternative form.

British Sign Language (BSL)

BSL users can contact us via an online BSL/English interpreter through Contact Scotland. Contact details available here.

Contact Scotland - British Sign Language logo

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For IT and VC related problems please telephone the Servicedesk on 01463 279150 or 150 (internal), email or complete their web form.

If seeking advice, you may wish to use the HISA Advice Service. The service is independent of the University of the Highlands & Islands, and can offer free and impartial advice to all UHI Students.

Compliments, thanks and suggestions content

Compliments, thanks and suggestions

Compliments, thanks and suggestions

If you have had a good experience at the University of the Highlands and Islands, or would like to thank a member of staff who has helped you, we would also like to hear from you.

Let us know what you like about your University, and we will pass on your comments to those concerned. You can also use this form to tell us about any suggestions or ideas you might have to make the university even better.

What happens after I submit the Red Button form? content

What happens after I submit the Red Button form?

What happens after I submit the Red Button form?

When you use this form, an email will be sent to Dr Iain Morrison, Dean of Student Experience.

He will liaise with appropriate colleagues across the University and, if relevant, will keep you informed about the progress of your message. It is often helpful to put you directly in contact with other colleagues at UHI who can help.

If you would prefer to remain anonymous, please mention this in your email, and your name will not be passed on to anyone in relation to your message.

After submitting the Red Button form below, you will receive an acknowledgement within three working days.

You can see examples of recent ways the red button has helped students in our latest quarterly report.


The university will hold and process the personal data you have given in order to fulfil your request for information. Please read our full privacy notice for details of data protection and options in relation to the personal information we process and hold.